Malaysia New Village Tea House Project – Simplified Blueprint
Within the enclosed and stable environment of Malaysia’s New Villages, this project aims to build a community-based F&B ecosystem centered on systemized operations and CRM-driven engagement.
Through a three-phase validation process (MVP Outlet → Central Kitchen + Multiple Outlets → Regional Replication), the project uses a net profit margin of 5%–10%, customer retention rate ≥70%, and CRM activity level as key performance triggers.
The ultimate goal is to achieve a balance between commercial sustainability and community value.

• Project_Charter.pdf
  Project Charter: Overview, objectives, three-phase model, and phase trigger conditions.

• Project_Management_Plan.pdf
  Project Management Plan: Management structure, phase priorities, monitoring and review system, and team configuration.

• Risk_Management_Plan.pdf
  Risk Management Plan: Includes “Cultural/Human Factors Risk” and CRM-driven risk control strategies.

• Implementation_Roadmap.pdf
  Implementation Roadmap: Three-phase timeline, key milestones, and phase deliverables.

• Impact_Summary.pdf
  Impact Summary: Core social objectives, quantitative impact indicators, and long-term replication value.